Faster first response
Requests arrive classified with the relevant business context.
Inbox triage and follow-up
Turn every business message into tracked work
Fask classifies requests, gathers cross-app context, responds across channels, and tracks the underlying Task until the outcome is complete.
Outcomes teams measure
What operations, finance, support, vendor, customer, and shared-services teams see once Fask runs the work.
Fewer dropped follow-ups
Long-running threads stay tied to owners and outcomes.
One memory across channels
Email, phone, and SMS share the same case history.
Workflows
Examples we can build for your team in one day.
| Workflow | What it does |
|---|---|
| Request triage | Classify messages and connect them to customers, vendors, records, and policies. |
| Context gathering | Pull the facts needed to respond from connected systems and files. |
| Multi-channel follow-up | Continue work over email, phone, SMS, and other approved channels. |
| Case completion | Track decisions, actions, owners, and final outcomes. |
| Every workflow keeps status, source evidence, decisions, and ownership visible. | |
Works with your stack
Fask connects to the systems already running the work. No migration required.
Core systems
- Gmail
- Outlook
- Front
- Salesforce
- HubSpot
- Zendesk
Team and communication
- Google Workspace
- Microsoft 365
- Slack
- Teams
- Notion
Data and files
- Excel
- Google Sheets
- Snowflake
- Drive
- Dropbox
3,000+ more
- OAuth apps
- APIs
- SFTP
- databases
- browser tools
Common questions
Who is Inbox triage and follow-up for?+
Fask supports operations, finance, support, vendor, customer, and shared-services teams with repeated work across systems, files, messages, and team decisions.
Which channels can Fask use?+
Cali supports email, phone, SMS, WhatsApp, and other business communication channels.
Does memory carry across threads and channels?+
Yes. Fask keeps shared case memory across conversations, channels, and connected business records.
Can teams approve sensitive replies or actions?+
Yes. Teams set guardrails and approval points by Task, action, customer, or policy.
Map your Inbox triage and follow-up workflow
Bring one repeated process. We map the systems, decisions, outputs, and first Task.