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Retail deductions and chargebacks

Recover retail deductions before dispute windows close

For brands selling 1P or wholesale into major retailers. Fask gathers evidence, files disputes, reconciles short pays, and updates ERP across OTIF, ASN, shortage, routing, and label deductions.

Built on Myst + Cali

Outcomes teams measure

What controllers and deductions teams watch once Fask runs retailer disputes.

More deductions disputed with full evidence

PO, ASN, BOL, and POD packets assembled per claim.

Fewer missed chargeback windows

Retailer deadlines tracked and disputes filed on time.

Cleaner AR reconciliation on short pays

Remittance, deductions, and credits matched to ERP AR.

How Fask compares

Most deduction tools cover one retailer and stop before ERP updates and short-pay reconciliation.

Deduction tools
SupplyPike, CommerceIQ, Bedrock Analytics

Useful for specific retailers, but often stop before cross-system ERP updates and broader exception coordination.

RPA
UiPath, Automation Anywhere, Blue Prism

Records portal clicks and breaks when retailer portals, documents, or routing rules change.

ERP copilots
NetSuite AI, SAP Joule, Dynamics 365 Copilot

Summarize ERP records, but do not gather missing evidence from portals, email, EDI, and carriers.

BPO
Outsourced deductions teams

Adds people to the queue instead of giving finance a live, auditable system of work.

Keep Retail Link and Vendor Central. Run Fask as the evidence-and-recovery layer across them.

Pre-built workflows

Start with these workflows, then tune rules and approvals from your SOPs.

WorkflowWhat it does
Deduction intakeClassify OTIF, ASN, shortage, routing, label, invoice, and compliance deductions.
Evidence packetsCollect PO, ASN, BOL, POD, invoice, shipment, carton, and portal evidence.
Dispute filingSubmit disputes, track status, and escalate before retailer deadlines.
Short-pay reconciliationMatch remittance, deductions, claims, credits, and ERP AR records.
Add adjacent workflows on the same agents as discovery sharpens.

Works with your stack

Fask connects to the systems already running the work. No migration required.

Core systems

  • NetSuite
  • SAP
  • Oracle ERP Cloud
  • Microsoft Dynamics 365
  • Acumatica
  • Amazon Vendor Central
  • Walmart Retail Link
  • Target Partners Online
  • EDI 810
  • EDI 812
  • EDI 856

Communication

  • Gmail
  • Outlook
  • shared inboxes
  • voice
  • SMS
  • WhatsApp

Data and files

  • spreadsheets
  • BI tools
  • SFTP
  • custom databases
  • internal portals

3,000+ more via Myst

  • OAuth apps
  • custom APIs
  • login automation
  • SFTP
  • databases

Common questions

Who is Retail deductions and chargebacks for?+

CFO, Controller, AR, deductions, chargeback, retail compliance, and supply chain teams. The best fit is a team with repeated volume, clear operating rules, and expensive misses.

Which retailers does Fask support?+

Amazon Vendor Central, Walmart Retail Link, Target Partners Online, and other major retailer portals over EDI.

How does it assemble evidence?+

Fask pulls PO, ASN, BOL, POD, and EDI 810 records, then builds one packet per disputed deduction.

Does it track dispute windows?+

Yes. Fask tracks each retailer deadline and files before chargeback windows close.

Map your Retail deductions and chargebacks workflow

Bring one retailer deduction workflow. We map the systems, approvals, and first automation.