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AR short pays and deductions

Resolve short pays, credits, deductions, and customer claims

Fask investigates AR short pays, deduction codes, customer claims, credits, remittance files, invoice disputes, and supporting evidence.

Built on Myst

Outcomes teams measure

What AR and deductions teams watch once Fask resolves short pays.

Fewer unresolved short pays

Remittance and payment matched to invoices and credits.

Faster dispute and recovery decisions

Write-off, credit, and recovery routed with evidence.

Cleaner AR tied to real evidence

Shipment, invoice, and claim records pulled per case.

How Fask compares

AR automation runs collections, but the operational evidence behind a short pay lives elsewhere.

AR automation
HighRadius, Billtrust, Versapay

Strong AR workflows, but operational evidence often lives outside AR.

Deduction tools
SupplyPike, CommerceIQ

Useful for specific deduction categories, but not every short-pay workflow.

ERP reports
NetSuite, SAP, Oracle

Show open AR, but not the cross-system reason behind the short pay.

Spreadsheets
Manual deduction trackers

Easy to start and hard to keep current.

Keep your AR tool and ERP. Run Fask as the investigate-and-recover layer on short pays.

Pre-built workflows

Start with these workflows, then tune rules and approvals from your SOPs.

WorkflowWhat it does
Short-pay intakeMatch remittance, customer payment, invoice, credit, and deduction records.
Evidence gatheringCollect shipment, invoice, delivery, claim, email, and portal evidence.
Dispute routingRoute recovery, write-off, credit, or approval decisions.
Customer follow-upPrepare customer follow-up with context and supporting documents.
Add adjacent workflows on the same agents as discovery sharpens.

Works with your stack

Fask connects to the systems already running the work. No migration required.

Core systems

  • NetSuite
  • SAP
  • Oracle ERP Cloud
  • Microsoft Dynamics 365
  • Acumatica
  • remittance files
  • bank files
  • retailer portals
  • customer email
  • EDI 820

Communication

  • Gmail
  • Outlook
  • shared inboxes
  • voice
  • SMS
  • WhatsApp

Data and files

  • spreadsheets
  • BI tools
  • SFTP
  • custom databases
  • internal portals

3,000+ more via Myst

  • OAuth apps
  • custom APIs
  • login automation
  • SFTP
  • databases

Common questions

Who is AR short pays and deductions for?+

AR, finance, deductions, customer operations, sales operations, and accounting teams. The best fit is a team with repeated volume, clear operating rules, and expensive misses.

How does Fask read remittances?+

It parses remittance and EDI 820 files, then matches each deduction code to the invoice and credit.

What evidence does it pull per case?+

Fask collects shipment, invoice, delivery, and claim records, plus customer email and portal proof.

How does it decide recovery versus write-off?+

Fask weighs the evidence against your rules, then routes recovery, credit, or write-off for approval.

Map your AR short pays and deductions workflow

Bring one AR short-pay workflow. We map the systems, approvals, and first automation.