More claims filed before windows close
Deadlines tracked so deductions and claims never expire.
Returns & Claims Ops
Automate returns, RMAs, deductions, reimbursements, and claims
Fask agents manage returns, RMAs, refunds, replacements, vendor claims, billbacks, retail deductions, marketplace reimbursements, and carrier claims.
Outcomes teams measure
What returns, claims, and finance teams watch once agents run recovery.
Cleaner refund and deduction records
Refunds, replacements, and reimbursements reconciled to source.
Faster handoffs across ops and finance
Returns, claims, and credits move without inbox ping-pong.
Use cases
Popular use cases teams run inside Returns & Claims Ops.
Retail Deductions & Chargebacks
Recover retail deductions before dispute windows close
View use case →Marketplace Claims & Reimbursements
Recover marketplace claims without manual portal work
View use case →Returns, RMAs & Replacements
Coordinate returns, refunds, replacements, and vendor claims
View use case →Carrier Claims
Prepare loss, damage, delay, and proof-of-delivery claims
View use case →How Fask compares
Point tools cover one retailer or marketplace. Fask runs claims and returns across all of them.
Systems of record
NetSuite, SAP, Oracle, Microsoft Dynamics 365
Strong system of record, but exceptions still live in email, portals, spreadsheets, and team follow-up.
Workflow builders
Zapier, Make, n8n, Power Automate
Good for simple handoffs, but hard to maintain across records, approvals, and messy exceptions.
RPA
UiPath, Automation Anywhere, Blue Prism
Good for fixed clicks, but breaks when portals, documents, templates, or policies change.
Point tools
Function-specific SaaS and portals
Useful for one slice, but teams still stitch together the cross-functional exception.
Keep your portals and ERP. Run Fask as the evidence-and-recovery layer across them.
Works with your stack
Fask connects to the systems already running the work. No migration required.
Claims systems
- retailer portals
- Amazon Seller Central
- Walmart Marketplace
- carrier portals
ERP and finance
- NetSuite
- SAP
- Oracle ERP Cloud
- Microsoft Dynamics 365
- Acumatica
- AP
- AR
- remittance files
- support tickets
Communication and data
- EDI
- portals
- spreadsheets
- shared inboxes
- custom APIs
3,000+ more via Myst
- OAuth apps
- custom APIs
- login automation
- SFTP
- databases
Common questions
Who is Returns & Claims Ops for?+
Operations, supply chain, finance, and customer-facing teams with repeated exceptions across systems, email, portals, and spreadsheets.
Which recovery work does Fask take first?+
Usually retail deductions and marketplace claims, then RMAs and carrier claims.
Does Fask build the evidence packets?+
Yes. Fask gathers PO, ASN, BOL, POD, and invoice evidence for each dispute.
Can it track filing deadlines?+
Yes. Fask tracks dispute windows and files before deductions and claims expire.
Map your Returns & Claims Ops workflow
Bring one high-volume claims or returns workflow. We map the systems, approvals, and first automation.