More complete carrier claim packets
Shipment, invoice, and damage evidence assembled per claim.
Carrier claims
Prepare loss, damage, delay, and proof-of-delivery claims
Fask gathers shipment evidence, delivery records, photos, invoices, support notes, and carrier events for loss, damage, delay, and POD claims.
Outcomes teams measure
What logistics and claims teams watch once Fask files carrier claims.
Fewer missed claim deadlines
Filing windows and carrier responses tracked to close.
Cleaner logistics-to-finance handoffs
Claims matched to credits, refunds, and write-offs.
How Fask compares
Parcel audit tools recover refunds, but stop short of end-to-end claim coordination.
Parcel audit tools
Refund Retriever, Lojistic, Shipware
Useful for parcel refunds, but narrower than end-to-end claim coordination.
Carrier portals
UPS, FedEx, DHL
Require manual evidence gathering and status tracking.
TMS tools
project44, Blue Yonder, Manhattan
Track transport events, but not always claim evidence and finance follow-through.
Spreadsheets
Manual claims trackers
Lose deadlines and evidence as claim volume grows.
Keep your carrier portals and TMS. Run Fask as the evidence-and-filing layer for claims.
Pre-built workflows
Start with these workflows, then tune rules and approvals from your SOPs.
| Workflow | What it does |
|---|---|
| Claim packet assembly | Collect shipment, invoice, damage, support, and proof-of-delivery evidence. |
| Deadline tracking | Track filing windows, claim status, carrier responses, and appeal needs. |
| Finance handoff | Match claims to customer credits, refunds, write-offs, and recoveries. |
| Carrier follow-up | Follow up by portal, email, or phone where supported. |
| Add adjacent workflows on the same agents as discovery sharpens. | |
Works with your stack
Fask connects to the systems already running the work. No migration required.
Core systems
- NetSuite
- SAP
- Oracle ERP Cloud
- Microsoft Dynamics 365
- Acumatica
- UPS
- FedEx
- DHL
- USPS
- WMS
- TMS
- support tickets
Communication
- Gmail
- Outlook
- shared inboxes
- voice
- SMS
Data and files
- spreadsheets
- BI tools
- SFTP
- custom databases
- internal portals
3,000+ more via Myst
- OAuth apps
- custom APIs
- login automation
- SFTP
- databases
Common questions
Who is Carrier claims for?+
Logistics, finance, claims, customer care, fulfillment, and 3PL teams. The best fit is a team with repeated volume, clear operating rules, and expensive misses.
What claim types does Fask file?+
Loss, damage, delay, and proof-of-delivery claims for UPS, FedEx, DHL, and USPS shipments.
How does it track deadlines?+
Fask tracks each carrier filing window and response, then flags appeals before the claim lapses.
Does it hand off to finance?+
Yes. Fask matches each claim to the credit, refund, or write-off and updates ERP records.
Map your Carrier claims workflow
Bring one carrier claims workflow. We map the systems, approvals, and first automation.