Fewer unconfirmed POs and stale ship dates
Agents chase acknowledgements and capture revised dates.
Purchase order follow-up
Keep PO confirmations, ship dates, and vendor updates moving
Fask chases open POs, missing acknowledgements, ship dates, backorders, substitutions, and no-response vendors across ERP, EDI, email, and portals.
Outcomes teams measure
What purchasing and vendor ops teams watch once Fask chases open POs.
Faster vendor responses on late orders
No-response vendors retried on cadence and escalated.
Cleaner ERP status across teams
Purchasing, order management, and care see current status.
How Fask compares
ERP flags overdue POs, but nobody actually chases the vendor or logs the reply.
ERP alerts
NetSuite, SAP, Oracle, Dynamics 365
Show overdue records, but do not chase vendors or update the follow-up trail.
Workflow builders
Zapier, Make, n8n
Handle simple reminders, but struggle with supplier replies and changing PO state.
Shared inboxes
Outlook, Gmail, Front
Centralize messages, but do not close the operational loop in ERP.
RPA
UiPath, Automation Anywhere
Moves fields between screens, but does not understand vendor context.
Keep your ERP and EDI. Run Fask as the chase-and-update layer over open POs.
Pre-built workflows
Start with these workflows, then tune rules and approvals from your SOPs.
| Workflow | What it does |
|---|---|
| PO acknowledgement chase | Follow up on missing PO confirmations and update ERP status. |
| Expected ship date updates | Capture revised ship dates from EDI, email, or portals. |
| No-response escalation | Retry vendors on cadence and route unresolved cases to the right owner. |
| Backorder and substitution handling | Track changed quantities, substitutions, and supplier constraints. |
| Add adjacent workflows on the same agents as discovery sharpens. | |
Works with your stack
Fask connects to the systems already running the work. No migration required.
Core systems
- NetSuite
- SAP
- Oracle ERP Cloud
- Microsoft Dynamics 365
- Acumatica
- EDI 850
- EDI 855
- EDI 856
- vendor portals
- supplier email
Communication
- Gmail
- Outlook
- shared inboxes
- voice
- SMS
Data and files
- spreadsheets
- BI tools
- SFTP
- custom databases
- internal portals
3,000+ more via Myst
- OAuth apps
- custom APIs
- login automation
- SFTP
- databases
Common questions
Who is Purchase order follow-up for?+
Procurement, purchasing, supply chain, vendor ops, and order management teams. The best fit is a team with repeated volume, clear operating rules, and expensive misses.
Which POs does Fask chase first?+
Usually unconfirmed POs and ones past expected ship date, then backorders and substitutions.
Does Fask read EDI and email vendors together?+
Yes. Fask reconciles EDI 850/855/856 with unstructured supplier email in one follow-up thread.
How does it escalate no-response vendors?+
Fask retries on your cadence, then routes the unresolved PO to the assigned buyer.
Map your Purchase order follow-up workflow
Bring one open-PO follow-up workflow. We map the systems, approvals, and first automation.